mailbox.my

When you get an email address from us, we forward emails to your existing account. But when you reply to an email, your existing email address will still be used (e.g. myemail@gmail.com).

Luckily you can often change your sender address to your mailbox.my address! Our short videos show you how.

Your email provider is missing? Please contact us at help@mailbox.my for help.

Gmail

The steps in the video below should be performed in a desktop browser, or a mobile browser switched to "Desktop" mode. The Gmail app on mobile devices does not allow changing the sender address, but still sends emails with the sender address you configured in the browser.

Outlook, Hotmail, live.com

The steps in the video below should be performed in a desktop browser, or a mobile browser switched to "Desktop" mode. The Outlook app on mobile devices does not allow changing the sender address, but still sends emails with the sender address you configured in the browser.

iPhone/iPad (iOS/iPadOS Mail)
iCloud mail server settings are taken from this Apple help page.
Mac (macOS Mail)
iCloud mail server settings are taken from this Apple help page.
iCloud Mail

Unfortunately iCloud Mail does not support changing the sender address.

However you can use the Mail app on your iPhone, iPad or Mac. Please see the videos above.

Yahoo

The steps in the video below should be performed in a desktop browser, or a mobile browser switched to "Desktop" mode. The Yahoo Mail app on mobile devices does not allow changing the sender address, but still sends emails with the sender address you configured in the browser.

AOL

Unfortunately AOL does not support changing the sender address.

In case you are using a mobile or desktop client with your account, you can change the sender address by using our SMTP server. Please follow the setup instructions for "Other Email Clients" at the bottom.

T-Online

Coming soon

GMX/Web.de

Unfortunately GMX/Web.de webmail do not support changing the sender address.

In case you are using a mobile or desktop client with your account, you can change the sender address by using our SMTP server. Please follow the setup instructions for "Other Email Clients" at the bottom.

Thunderbird
Other Email Clients

Most email clients can use a different sender address. You need to change the SMTP server (also called the outgoing mail server) to the mailbox.my server. Please use the following settings for the SMTP server:

Hostname mail.emailman.at
Username Your full mailbox.my email (e.g. lisa@mymy.email)
Password The password we sent you in the setup confirmation email. You can request a new one here.
Authentication method Password
Encryption is mandatory.
  • The preferred method: Check "Requires TLS" or choose "STARTTTLS" (port 587 is used).
  • Otherwise check "Requires SSL" or choose port 465.

For an example, please see the video for configuring the Thunderbird email client above.

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